![]() ![]() ![]() In some cases, the driver continues to be listed as in use. Removal of the printer driver and package from an affected client, followed by a reinstall from the server resolves the problem. ![]() Readily identifiable commonalities between machines have been identified as yet. Auditing has been enabled on a specific registry key to locate the process that has modified the associated registry values. Viewing the properties of the printer driver shows that dependant files, printer monitor and help file information is missing. Server - Windows 2008 R2 Enterprise, SP1 + Updates, Dedicated Print ServerĪffected PRinter Driver - HP Universal Printer Driver PCL6 (v5.4)Ĭlient PCs - Windows 7 圆4 Enterprise Edition SP1 + Updates Where the workaround listed below is enacted, there are no known re-occurences of this issue have been observed in our environment (at the time of writing). Printers either produce no output, or garbaled characters on many sheets of paper. All users on an affected client are unable to print to a queue that uses that driver. I'm facing an issue with a print driver on client PC being broken.ĭuring normal operation of some client PCs, the HP Universal Printer driver becomes non functional due to the registry for that driver being modified.
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